Table of Contents
Summary of Terms
Age Verification is Mandatory
You must be at least 18 years old to open an account on Batjee App. Failure to pass age verification will result in immediate account suspension.
Transparent Payment Policy
Fast transactions via bKash, Nagad, and Rocket. No hidden charges. Deposit and withdrawal limits and conditions are communicated with full transparency.
Clear Bonus Terms
The wagering requirements and validity period for every bonus and promotion are communicated upfront. No ambiguity.
Data Security Guaranteed
Your personal information and transaction details are protected with 256-bit SSL encryption and are never shared with third parties.
Zero Tolerance for Fraud
Any detected fraud, multiple accounts, or bonus abuse will result in permanent account closure.
24/7 Support
For any questions regarding our terms and conditions, our Bengali support team is available around the clock to help.
Roles & Definitions
These Terms & Conditions ("Terms") constitute a legal agreement between Batjee App and its users ("Members"). By accessing or using the Batjee App website, mobile application, or any other platform, you are deemed to have automatically accepted these Terms.
Definitions
- "Batjee App" or "We" — The company operating this platform.
- "Member" or "You" — any individual registered on Batjee App.
- "Platform" — The Batjee App website, mobile app, and related services.
- "Gaming Balance" — the combined total of your real money balance and bonus balance in your account.
- "Bonus Fund" — Funds received through promotions or offers that are usable subject to specific conditions.
- "KYC" — The Know Your Customer process through which a Member's identity is verified.
Batjee App reserves the right to update these Terms at any time. You will be notified of any changes via your registered email or mobile number. Continued use of the platform after such changes constitutes your acceptance of the updated Terms.
Eligibility & Registration
To open an account and play on Batjee App, you must meet the eligibility requirements listed below. These requirements are strictly verified.
Age Requirement
You must be at least 18 years of age at the time of registration. Age is verified through a National ID card or passport. Any account opened on behalf of a minor will be closed and all associated funds will be forfeited.
Single Account
Each individual may register only one account. Creating multiple accounts using the same mobile number, email address, national ID, or banking details is strictly prohibited.
Accurate Information Required
All information provided at registration must be truthful, accurate, and up to date. Providing false or incorrect information may result in account closure and funds may not be returned.
KYC Verification
KYC verification is mandatory before any withdrawal. You will be required to submit a photo of your National ID and a selfie. Withdrawals will remain on hold until KYC is completed.
Account Management
You are solely responsible for the security and proper use of your Batjee App account. Please follow the guidelines below when managing your account.
Password & Security
- Use a strong password — at least 8 characters, combining numbers and special symbols.
- Never share your login credentials with anyone.
- You are solely responsible for everything that happens on your account.
- If you suspect unauthorized access to your account, contact support immediately.
Update Account Information
If your mobile number, email, or payment details change, please update them in your account. Batjee App will not be held responsible for any payment delays caused by outdated information. Contact our support team for assistance with updating your details.
Account Inactivity
An account with no transactions for 12 consecutive months will be marked as "inactive". A monthly maintenance fee of ৳100 may be charged on inactive accounts. To reactivate your account, simply log in or contact support.
Deposits & Withdrawals
Batjee App supports instant deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).
Deposit Rules
- Minimum deposit: ৳200.
- Maximum single deposit: ৳50,000 (higher limits apply for VIP Members).
- Deposits are usually credited to your account within 1–5 minutes.
- Only deposits made from a mobile banking account registered in your own name will be accepted.
- Deposits made through third parties are strictly prohibited and funds may be forfeited.
Withdrawal Rules
- Minimum withdrawal: ৳500.
- Maximum daily withdrawal: ৳1,00,000 (standard members).
- Withdrawals will not be processed until KYC verification is complete.
- Withdrawals will only be processed to your registered mobile banking number.
- Withdrawals are typically processed within 3–10 minutes.
Suspicious Transactions
Batjee App reserves the right to investigate and temporarily hold any suspicious transactions. If money laundering or illegal activity is suspected, funds may be permanently seized and the relevant authorities will be notified.
Bonuses & Promotions
Batjee App regularly offers a variety of bonuses and promotions. Each offer comes with specific terms and conditions that must be followed.
Welcome Bonus
New members receive a welcome bonus on their first deposit. A minimum deposit is required to qualify. To withdraw the welcome bonus, the wagering requirement (typically 30x the bonus amount) must be met.
General Bonus Terms
- Each bonus can only be used once.
- Bonus funds must generally be used within 7 to 30 days of activation and will expire at the end of that period.
- Winnings earned from a bonus cannot be withdrawn until the bonus conditions have been met.
- Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
- Batjee App reserves the right to cancel or modify any bonus at any time.
Gaming Rules
All games on Batjee App operate in accordance with international standards. Game outcomes are determined by RNG technology, making them completely fair and unpredictable.
Fair Play Policy
- The RTP (Return to Player) rate for each game is publicly disclosed.
- Neither Batjee App nor any of its staff can interfere with game outcomes.
- If incorrect results are displayed due to a technical error, Batjee App reserves the right to correct them.
Gaming Disputes
Any dispute regarding game results must be reported to support within 72 hours. Batjee App will review server logs to reach a decision, which shall be considered final.
Disconnection
Batjee App is not liable for any disconnection during gameplay. However, in the case of a disconnection during a live game, the outcome will be determined according to the game's rules. It is the Member's responsibility to maintain a stable internet connection.
Responsible Gaming
Batjee App believes gaming should be a source of enjoyment, not a cause of problems. We are committed to the mental and financial well-being of every Member.
Responsible Gaming Tools
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Time Limit: Set a daily gaming time limit and avoid spending more time than intended.
- Reality Check: You will be reminded periodically of how long you have been playing.
- Self-Exclusion: Use the Self-Exclusion option to temporarily or permanently restrict yourself from gaming.
Prohibited Activities
The following activities are strictly prohibited on Batjee App. Any violation of these rules will result in permanent account closure and forfeiture of all funds.
- Creating or operating multiple accounts.
- Registering using a false identity or forged documents.
- Manipulating or abusing bonuses for fraudulent gain.
- Using software, bots, or automation tools to play games.
- Unauthorized access to another member's account.
- Using the platform for money laundering or any illegal purpose.
- Hacking or launching a cyberattack against the platform's security systems.
- Operating an account on behalf of or for use by a minor.
Privacy & Data Protection
Batjee App ensures the highest level of privacy in the collection, storage, and processing of your personal data. To learn more about our detailed privacy policy, Privacy Policy Visit the page.
Purpose of Data Use
- Account management and Member identity verification.
- Transaction processing and fraud prevention.
- Fulfilling legal and regulatory obligations.
- To improve member services and deliver a personalized experience.
Third Party
Batjee App never sells your personal information. Limited data may only be shared with third parties where required by law or necessary for payment processing.
Account Closure & Termination
Either you or Batjee App may initiate account closure at any time.
Closed by Member
You can close your account at any time by contacting support. Please withdraw any real balance from your account before closing it. Bonus balances cannot be withdrawn.
Closed by Batjee App
Batjee App reserves the right to close any account without notice in cases of rule violations, fraud, or illegal activity. Any funds seized in such cases will not be returned.
Legal Jurisdiction
Any disputes relating to these Terms will be resolved in accordance with the laws of Bangladesh. Both parties will first attempt to reach a resolution through mutual discussion.